Privacy Policy

FeloMax Solutions LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us via SMS, phone, or email. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use our services.

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide Directly

• Name, email address, phone number, billing address

• Payment information (when applicable)

• Information provided through forms, surveys, or service sign-ups

B. Automatically Collected Information

• IP address, browser type, operating system

• Date/time of visits and pages viewed

• Cookies and tracking technologies

C. SMS Messaging Information

• Phone number used for opt-in

• Message content (as applicable)

• Message frequency and response data

2. How We Use Your Information

We may use your information to:

• Provide and manage our services

• Send appointment reminders, order updates, and confirmations

• Send promotional and marketing messages (with your consent)

• Respond to inquiries and customer support requests

• Improve our website and services

• Comply with legal obligations

3. SMS/Text Messaging Terms

By providing your mobile number and opting in, you consent to receive SMS or MMS messages from FeloMax Solutions LLC.

• Message frequency varies.

• Message & data rates may apply.

• You may opt out at any time by replying STOP.

• Reply HELP for assistance.

• We do not share, sell, rent, or trade SMS opt-in information with third parties for their own marketing purposes.

4. How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

• Service providers and vendors who perform functions on our behalf

• Payment processors to handle transactions

• Legal authorities, if required by law

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure.

6. Your Rights

You may:

• Request access to the information we hold about you

• Request corrections or deletion of your personal information

• Opt out of marketing messages at any time

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with the “Effective Date” updated at the top.